Can I make changes to my order?
Yes, please email us right away at firstname.lastname@example.org. If your order hasn’t shipped yet, we will do our best to make the necessary changes to your order. However, we cannot guarantee any changes.
Can I cancel my order?
Yes, please email us right away at email@example.com. If your order hasn’t shipped yet, we will cancel your order and issue you a full refund. However, we cannot guarantee that your order can be canceled.
Can I track my order?
You will receive an email with your USPS tracking number and information. Once your order has shipped, give usps.com at least a day to update their shipping information. You can use the tracking number to track your order at www.usps.com.
What happens if my order gets lost in transit to me?
The Gorgeous Doll Boutique is not responsible for lost packages due to the customer’s or USPS error. If USPS mishandles a package we ask that you contact us at the first sign of a delay or delivery problem. Once you’ve notified us, we ask that you patiently wait up to 4 days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can.